Last updated: January 15, 2026
Leadsup CRM (“Licensed Application”) is licensed to You (End-User) by Qmoniqs Software Pvt Ltd, located at 403, Tower B, Millennium Plaza, Sector 27, Gurgaon 122001, India (“Licensor”), for use only under the terms of this License Agreement.
By downloading the Licensed Application from the Apple App Store / Google Play Store, and any update thereto (as permitted by this License Agreement), You indicate that You agree to be bound by all of the terms and conditions of this License Agreement, and that You accept this License Agreement. The parties of this License Agreement acknowledge that the Services (Apple App Store / Google Play) are not a Party to this License Agreement and are not bound by any provisions or obligations with regard to the Licensed Application, such as warranty, liability, maintenance and support thereof. Qmoniqs Software Pvt Ltd / Licensor, not the Services, is solely responsible for the Licensed Application and the content thereof.
This License Agreement supplements our Terms of Service at [www.qmoniqs.com/terms-of-service], which govern subscriptions, payments, and additional data use. This License Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest Apple Media Services Terms and Conditions / Usage Rules (“Usage Rules”). Licensor acknowledges that it had the opportunity to review the Usage Rules and this License Agreement is not conflicting with them.
Leadsup CRM, when purchased or downloaded through the Services, is licensed to You to use only under the terms of this License Agreement. The Licensor reserves all rights not expressly granted to You. The Licensed Application is to be used on devices that operate with iOS / Android / specific OS version.
Leadsup CRM (“Licensed Application”) is a piece of software created to help sales teams and businesses manage customer relationships, track leads, deals, activities, contacts, and pipelines — and customized for mobile devices (“Devices”). It is used to access, view, create, edit and manage CRM data, communicate with team members, receive notifications about sales opportunities, tasks and follow-ups, and perform day-to-day sales and customer relationship management activities on the go.
Subject to your compliance with this License Agreement, our Terms of Service, and the applicable Usage Rules of the Services (e.g., Apple App Store or Google Play Store terms), we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use one copy of the Licensed Application on any mobile device that you own or control, solely for your personal or internal business purposes (as applicable to your subscription plan).
Subscriptions are required for full access and are governed by our Terms of Service, including auto-renewal (monthly/annual based on your plan), upgrades/downgrades (effective immediately for upgrades with prorated charges; on renewal for downgrades, with potential loss of features/data), and payment terms. All sales are final; no refunds will be issued for any reason, including partial use, dissatisfaction, or early termination. Fees exclude taxes, which are your responsibility.
You may not: – distribute, sell, rent, lease, lend, sublicense, assign or otherwise transfer the Licensed Application or any copies thereof; – reverse engineer, decompile, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, except to the extent any of the foregoing restrictions are prohibited by applicable law; – remove, obscure, or alter any copyright, trademark, or other proprietary rights notices contained in or on the Licensed Application; – use the Licensed Application for any purpose that is unlawful or prohibited by this License Agreement or the Usage Rules; – integrate or use third-party services/add-ons without complying with their terms; we are not liable for any issues arising from such integrations, including changes to interoperability.
This license is automatically terminated if you fail to comply with any term of this License Agreement, and upon termination you must cease all use of the Licensed Application and delete/destroy all copies in your possession or control. Late payments may result in suspension; no refunds for suspended periods.
The Licensed Application is designed to operate on mobile devices meeting the following minimum requirements: – iOS Devices: iOS version 15.0 or later – Android Devices: Android version 9.0 (Pie) or later – Sufficient free storage space (approximately 150 MB or more recommended) – Internet connection (Wi-Fi or mobile data) required for full functionality, including data synchronization, notifications, and access to cloud-stored CRM information – A valid Leadsup CRM account with an active subscription (free trial or paid plan)
We do not guarantee that the Licensed Application will function on every device that meets these minimum specifications, as performance may vary depending on device manufacturer, model, hardware capabilities, operating system version, network conditions, and other factors outside our control. We aim to provide commercially reasonable availability (24/7 except for planned downtime or force majeure events, such as acts of God, strikes, or third-party failures), but exclude liability for interruptions. Support is provided per your subscription tier as detailed in our Terms of Service; beta/AI features (if any) are evaluation-only with no support or accuracy guarantees.
4.1 Licensor is not obligated, expressed or implied, to provide any maintenance, technical or other support for the Licensed Application, except as detailed in our Terms of Service based on your subscription level (e.g., email/chat support for paid plans).
4.2 Licensor and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.
The Licensed Application does not offer users to submit or post content publicly or to other users within the app interface in the manner of a social network or content-sharing platform.
However, the Licensed Application allows you to create, upload, input, edit, store, sync, and manage certain business-related data and materials associated with your Leadsup CRM account, including but not limited to: contact details, company information, notes, tasks, deal records, documents, attachments, attachments (such as images, PDFs, spreadsheets), activity logs, custom fields, and attachments (collectively, “Contributions”).
Such Contributions are private to your account (or shared only with team members you explicitly authorize within your Leadsup CRM workspace) and are not intended to be publicly viewable by other unrelated users of the Licensed Application or through third-party websites. You agree not to upload or process Sensitive Information (e.g., health, financial, biometric, children’s, racial/ethnic, political, religious, or criminal data); we have no liability for it, and such uploads may violate data protection laws (e.g., DPDP Act/GDPR).
When you create, upload, input, transmit, store, or otherwise make available any Contributions through the Licensed Application, you represent and warrant that:
Any use of the Licensed Application in violation of the foregoing may result in termination or suspension of your license and access to the Licensed Application. Data processing is subject to our Privacy Policy at [www.qmoniqs.com/privacy] and Data Processing Addendum (DPA) at [www.qmoniqs.com/dpa]. We may use aggregated/anonymized Contributions for service improvements, benchmarking, or AI training (with opt-out via email to reachus@qmoniqs.com).
You agree that we may access, store, process, transmit, and use any Contributions and any information and personal data that you provide in accordance with our Privacy Policy, DPA, and your choices (including account and app settings). We may use aggregated/anonymized Contributions to improve services, develop new features, or for benchmarking, with opt-out available.
By submitting suggestions, feature requests, bug reports, or other feedback regarding the Licensed Application, you agree that we can use and share such feedback for any purpose without compensation to you, and grant us a worldwide, perpetual, irrevocable license to incorporate it.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions. You are solely responsible for your Contributions and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE LICENSOR, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, USE, BUSINESS INTERRUPTION, OR ANY OTHER INTANGIBLE LOSSES), ARISING OUT OF OR IN CONNECTION WITH: – THE USE OF OR INABILITY TO USE THE LICENSED APPLICATION; – UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; – STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE LICENSED APPLICATION; – THIRD-PARTY INTEGRATIONS OR SERVICES; – DATA BREACHES OR LOSSES NOT DUE TO OUR GROSS NEGLIGENCE; – ANY OTHER MATTER RELATING TO THE LICENSED APPLICATION,
EVEN IF THE LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL THE LICENSOR’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO THE LICENSOR (IF ANY) FOR THE LICENSED APPLICATION DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE THE CLAIM AROSE, OR ONE HUNDRED UNITED STATES DOLLARS (USD 100), WHICHEVER IS GREATER.
THE FOREGOING LIMITATIONS APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. You agree to indemnify us for breaches of your obligations; we will indemnify you for third-party IP claims on the app, subject to notice and defense control.
8.1 Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of Your download. Licensor warrants that the Licensed Application works as described in the user documentation.
8.2 No warranty is provided for the Licensed Application that is not executable on the device, that has been unauthorizedly modified, handled inappropriately or culpably, combined or installed with inappropriate hardware or software, used with inappropriate accessories, regardless if by Yourself or by third parties, or if there are any other reasons outside of Licensor’s sphere of influence that affect the executability of the Licensed Application. Integrations with third-party services (e.g., email, calendars) are provided “as is” without warranty; we are not liable for their performance or changes.
8.3 You are required to inspect the Licensed Application immediately after installing it and notify Licensor about issues discovered without delay by email provided in Contact Information. The defect report will be taken into consideration and further investigated if it has been emailed within a period of 14 days after discovery.
8.4 If we confirm that the Licensed Application is defective, Licensor reserves a choice to remedy the situation either by means of solving the defect or substitute delivery.
8.5 In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify the Services Store Operator, and Your Licensed Application purchase price will be refunded to You. To the maximum extent permitted by applicable law, the Services Store Operator will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other losses, claims, damages, liabilities, expenses, and costs attributable to any negligence to adhere to any warranty will be Licensor’s sole responsibility.
8.6 If the user is an entrepreneur, any claim based on faults expires after a statutory period of limitation amounting to twelve (12) months after the Licensed Application was made available to the user. The statutory periods of limitation given by law apply for users who are consumers. Beta features (if any) are provided “as is” without warranty and for evaluation only; we may discontinue them at any time.
Licensor and the End-User acknowledge that Licensor, and not the Services, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application or the End-User’s possession and/or use of that Licensed Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
You represent and warrant that You are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a “terrorist supporting” country; and that You are not listed on any US Government list of prohibited or restricted parties. You further warrant compliance with all applicable export control, sanctions, anti-corruption, and data protection laws (e.g., DPDP Act in India).
For general inquiries, complaints, questions or claims concerning the Licensed Application, please contact:
Himanshu Gupta
reachus@qmoniqs.com
+91 85271 79243
403, Tower B, Millennium Plaza, Sector 27, Gurgaon 122001 (India)
The license is valid until terminated by Licensor or by You. Your rights under this license will terminate automatically and without notice from Licensor if You fail to adhere to any term(s) of this license. Upon License termination, You shall stop all use of the Licensed Application, and destroy all copies, full or partial, of the Licensed Application. Data retention/deletion is governed by our Terms of Service; upon request within 180 days post-termination, we will provide data export. No refunds for terminated periods.
Licensor represents and warrants that Licensor will comply with applicable third-party terms of agreement when using Licensed Application.
In Accordance with Section 9 of the “Instructions for Minimum Terms of Developer’s End-User License Agreement,” subsidiaries shall be third-party beneficiaries of this End User License Agreement and — upon Your acceptance of the terms and conditions of this License Agreement, will have the right (and will be deemed to have accepted the right) to enforce this End User License Agreement against You as a third-party beneficiary thereof.
Licensor and the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or the End-User’s possession and use of that Licensed Application infringes on the third party’s intellectual property rights, Licensor, and not the Services, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claims.
This License Agreement is governed by the laws of India, excluding its conflicts of law rules. Any disputes shall be resolved by arbitration in Delhi under the Arbitration and Conciliation Act, 1996.
16.1 If any of the terms of this agreement should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.
16.2 Collateral agreements, changes and amendments are only valid if laid down in writing. The preceding clause can only be waived in writing.
16.3 You agree to keep all Confidential Information (e.g., business data processed via the app) confidential and not disclose it without permission, except as required by law. We will treat your Contributions as confidential to the extent required by applicable laws.
